Culture & Philosophies
Our company culture and philosophies were established long before decisions regarding the type of cuisine or décor for the first Cameron Mitchell Restaurant were ever made. These philosophies are a way of life for every Cameron Mitchell Restaurants associate. The culture we stand by and the well-being of all our associates are at the forefront of every decision we make and we would not have it any other way.
What we want to be:
An extraordinary restaurant company.
Who we are:
'Great people delivering genuine hospitality.'
What is our role:
To make 'raving fans' of our associates, guests, purveyors, partners and our communities.
What is our mission:
To continue to thrive, driven by our culture and fiscal responsibilities.
What is our goal:
To be better today than we were yesterday and better tomorrow than we are today.
OUR PHILOSOPHIES
WE BELIEVE IN PUTTING OUR ASSOCIATES FIRST
Our people are the foundation of this organization. When the company puts its people first, the results are spectacular. The tools we utilize and the theories by which we operate all stem from this belief. Superior service comes from the heart. We realize that our guests will have a wonderful experience only when our associates are truly happy.
THE WHOLE IS GREATER THAN THE SUM OF ITS PARTS
The value of an individual is never held higher than the value of the team. For the team to function at its greatest potential, all individuals that comprise the team must work in harmony. It is important that no individual disrupts the positive chemistry of the team.
ATTITUDE, ATTITUDE, ATTITUDE!
To preserve our great work environment, we hire only upbeat and positive people from a variety of cultures and backgrounds. A positive attitude is an approach to a way of life. It is a conscious choice and is the driving force behind exceptional service. Everyone is responsible for fostering an atmosphere that encourages positive attitudes.
WORK SHOULD BE FUN
We have an exciting work environment that is filled with laughter and smiles. Guaranteed fun = Guaranteed success.
QUALITY IS BUILT IN UP FRONT AND PERMEATES EVERYTHING WE DO
We believe that there is no room for mediocrity. If we are not better than the rest we become a commodity and are chosen only for price. We measure our quality constantly. What we choose to do, we choose to do best. Our quality is 100 percent guaranteed. We do it right the first time.
WE FOSTER OPEN AND HONEST COMMUNICATION
Communication breaks down the barriers to success. We uphold an open door policy. Feedback creates learning, understanding and growth. The only bad idea is the one not communicated. We communicate with respect and eloquent language. When we are all informed, we can move forward together.
WE BELIEVE IN THE CREATIVE PROCESS
There is art in everything that we do and art is important because some of the most memorable aspects of service are creative ones. Pride should be taken in even the simplest tasks. Time, people, ideas, artistic beauty and togetherness all define a creative process, which is inherent to our success and to our organization.
WE ARE COMMITTED TO THE GROWTH OF ALL OUR ASSOCIATES, OUR COMPANY AND OUR COMMUNITY
We are committed to both company and personal growth. We believe that without the growth of our associates, we too will become stagnant. Everything changes around us and we intend to change with it, not to be left behind and forgotten. We are committed to the educational process. We believe that learning should last a lifetime and the more we learn, the more we will know.
